Senior Business Administrator

We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers.

The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential.

Key duties include:

• Providing administration for all client bookings and supporting them through the full event experience.
• Hosting all clients and visitors on site
• Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards
• Ordering and maintaining basic stock levels
• Responding to and actioning calls/voicemails including client enquiries and group emails
• Coordinating the pre-attendance and event qualification process
• Coordinating catering for all retail bookings
• Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations)
• Planning the diary in accordance with staff requirements, working rotas and resource availability
• Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts.
• Reconciling budgets, tracking revenue along with monthly finance reporting
• Adhering to all company processes and procedures

This is a varied and busy role that is measured by the positive feedback from clients/supplier relationships and the smooth running of events and budget controls; therefore we are looking for the following skills, experience and qualifications:

• Background in hospitality/customer facing roles
• Ability to work alongside functional teams and assist others as a local fact holder
• Enthusiasm, drive, commitment and the confidence to achieve goals with minimal supervision
• Excellent organisation, planning skills and written and verbal communication skills
• Account managing and financial reporting skills
• Numerate with an excellent grasp of MS Office applications
• Be product literate
• Full clean driving licence essential

Working Pattern alternates from Monday to Friday one week, followed by Tuesday to Saturday the next on a rolling weekly rota basis (8am 5pm);
Salary c £30K per annum.

Please forward your up-to-date CV details and call Lorraine to discuss further.

First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.