Account Manager

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

• A chance to develop your career within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns, retail activations and brand experiences.
• A people-first environment where we challenge, grow, and deliver together.

As an Account Manager, you’ll lead the day-to-day running of client projects — ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal teams, manage work streams smoothly, and help keep projects moving with energy and precision.

• Leading client communication and building strong working relationships.
• Understanding client goals and briefing teams to deliver outstanding creative responses.
• Managing timelines, budgets and campaign progress across multiple projects.
• Supporting strategic thinking with insight into client challenges and the wider market.
• Presenting ideas and updates confidently — both internally and to clients.
• Collaborating with teams to ensure work is delivered to the highest standard.

• Experience in a creative agency or marketing environment.
• Strong communication, organisation and stakeholder management skills.
• Commercial awareness and the ability to manage budgets and timelines.
• Confidence using Microsoft Office tools and project management platforms.
• A collaborative, flexible mindset with a proactive approach to problem-solving.

We’re curious. We challenge. We commit. These principles shape how we work — with each other, with clients, and with the world.

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.