Commercial Operations Lead

Job Description

Safeguard Armor is scaling. We are moving from a reactive, opportunistic sales model to a proactive, structured commercial machine.

We need a directive, process-oriented leader to bridge the gap between our internal operations and our external distribution network, and the end-to-end commercialisation.

You will encompass the full scope of commercial execution : from enforcing partner performance (Governance) to managing the tender submission workflow (Operations) and owning the data infrastructure (Systems). You will not just report on the numbers; you will manage the framework that generates them.

1. Partner Governance & Network Accountability

• Operationalize Joint Business Planning (JBP):
  Implement the standard JBP framework across the partner network. Ensure every active distributor has a defined territory, agreed-upon targets, and a clear action plan.
• Enforce Pipeline Visibility:
  Establish a non-negotiable reporting cadence. You will ensure that partners submit accurate pipeline data weekly. You will define the standard for what constitutes a "qualified lead" and reject data that does not meet that standard.

Performance Management :
Lead the Quarterly Business Re...