Business Operations Associate

Title
:
Business Operations Associate

Location
:
Leeds (Office Based)

Company
:
Falx Group

Falx Group is looking for a highly organised Business Operations Associate to join our growing team in Leeds. This is a varied, hands‑on role for someone who thrives in a fast‑paced scale‑up environment and enjoys wearing multiple hats. You’ll work across business operations, admin, project coordination, finance support, and sales support.

As a Business Operations Associate, you’ll support leadership, consulting, and engineering teams by handling essential operational work, coordinating internal activity, and ensuring key workflows don’t slip. Because we’re a scale‑up, priorities will change — so we’re looking for someone who can shift gears easily, stay on top of detail, and take ownership of getting things done.

• Keep day‑to‑day operations running smoothly across Falx Group.
• Provide admin support: scheduling, meeting coordination, and travel/logistics.
• Coordinate internal activity: project trackers, actions, updates, and follow‑ups.
• Support finance ops: invoicing, expenses, and purchase/admin workflows.
• Support sales ops: CRM hygiene, opportunity tracking, proposals/SOW coordination, and scheduling.
• Manage subscriptions, suppliers, renewals, and basic procurement.
• Maintain and improve documentation, templates, and internal playbooks.
• Spot inefficiencies and help improve processes and tooling.

• Experience in operations, coordination, admin, or business support (scale‑up/consultancy a plus).
• Strong organisation and attention to detail across multiple priorities.
• Clear written and verbal communication, including with clients/partners.
• Comfortable with modern tools (Google Workspace, shared docs, calendars, project tooling).
• Discretion and good judgement with sensitive information.
• Proactive ownership: you see gaps and own them.
• Adaptability in a fast‑moving environment.

This role provides a progression route into Operations Management, Project / Programme Coordination, Commercial Operations, or broader Business Management. You’ll gain direct exposure to how a modern consultancy and provider scales - and you’ll grow in responsibility as the business grows, supported by:

• Dedicated mentorship from senior leaders
• Structured progression planning and regular development check‑ins
• Funded training and certification pathways (role‑relevant)

• Varied, high‑impact role with visibility across the whole business
• Direct opportunity to shape how a fast‑growing company operates
• A culture centred on ownership, learning, and high standards
• Private healthcare
• Fully funded training and conference time
• Certifications allowance
• Additional day annual leave on Birthday and voucher
• Employee benefits portal

Falx is a modern technical consultancy based in England, working with clients in the UK and internationally. We combine deep engineering capability with specialist cyber security expertise, helping organisations align their technology decisions with real business outcomes. We work with a range of clients, including fintechs, financial services firms, and global enterprises.

We operate as a high‑performance, cloud‑native team where autonomy, accountability, and continuous improvement are expected and supported. As we scale, strong business operations are essential and this role is a key part of building the foundations that help Falx grow.