Product support engineer

Join to apply for the Product support engineer-2 role at Rolls-Royce

Location:

Midlands

Employment type:

Full-time
Contract type:
Permanent

As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor. Your responsibilities include conducting routine maintenance and repairs on MTU rail products in accordance with approved manuals and contracts, embracing digitalisation to enhance service delivery.

• Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
• Actively participate in ongoing continuous improvement activities for both maintenance and procedures.
• Conduct planned maintenance tasks in accordance with operating instructions.
• Attend and participate in meetings with the customer where necessary to obtain sign‑off for work carried out on the customer’s equipment.
• Undertake fault finding and repair when required using appropriate technical information such as technical drawings and fault‑finding guides.
• Complete relevant documentation for all work carried out to accurately record activities for the company and the customer.
• Proactively involve in the Company’s HSQE management processes.
• Maintain cleanliness of the SGB onsite facilities.
• Attend local and factory training courses when necessary to ensure skills remain current.
• Perform any other related activities reasonably required, e.g. to cover work in another depot.
• Accurately report parts used during service work as per internal processes to ensure stock is effectively controlled and accounted for.
• Make effective use of IT systems such as Go!
  
  Care, C4S, eWeb, Go!
  
  Manage, Go Diasys, Outlook, etc.

• Engineering background.
• NVQ Level 2 in Engineering or equivalent.
• Outstanding safety awareness.
• Proficient in MS Office, particularly Excel, Word and email. On‑job training for SAP, MTU Business Portal will be provided.

• Proactive and takes initiative.
• Strong organising skills and a flexible attitude.
• Works well with others.

Power Systems is the Rolls‑Royce business that provides world‑class power solutions and complete life‑cycle support under our product and solution brand MTU. Through digitalisation and electrification we strive to develop drive and power generation solutions that meet the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems based on gas, diesel engines and electrified hybrid systems for marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi‑year transformation programme aims to turn Rolls‑Royce into a high‑performing, competitive, resilient and growing company. Join us – it could be the foundation of your future vision.

Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, including cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.