Private Banking Manager Lawnswood

Private Banking Manager - Leeds Lawnswood role at Handelsbanken

An opportunity has arisen within our Leeds Lawnswood Branch, for a Private Banking Manager. You will be responsible for the maintenance and development of a customer portfolio. You will be responsible for the winning and onboarding of new customers via proactive and focused business development activities. You will have full responsibility for all aspects of customer relationships within the portfolio (excluding Regulated Mortgage activity) including preparation of credit applications, customer analysis, annual reviews, documentation completion, covenant compliance and profitability.

• Responsible for the maintenance and development of a portfolio of private banking customers, building relationships and ensuring customer satisfaction through excellent service.
• Identifying, meeting and winning prospective new customers/introducers by outlining how we work and what we can offer in terms of service and facilities.
• Demonstrating a sound understanding of, and an ability to work within the Bank's Credit Policy, ensuring lending decisions are within the lending discretion awarded by the Branch Manager.
• Interpreting financial information provided by customers, evaluating lending propositions, assessing and formulating risk ratings correctly and structuring transactions.
• Using the appropriate Bank systems to complete credit applications and annual reviews.
• Developing and maintaining a sound understanding of the local market, and maintaining relationships with professional firms and introducers.
• Demonstrating an understanding of the products offered by Handelsbanken and a good understanding of competitor products, relevant industry and market‑driven trends.
• Managing general administration, preparation of legal documentation for accounts, personal loans and mortgages, maintaining customers’ files (including CDD/AML requirements), preparing annual reviews and making payments.

• Applicants with a proven track‑record in relationship and portfolio management are welcomed. The successful candidate will have understanding of the Bank’s Credit Policy and processes and will take the initiative to drive their own performance. They will have demonstrable knowledge of the Bank’s suite of private banking products and a good understanding of competitor products, relevant industry and market‑driven trends. The applicant will take ownership of their portfolio and have strong business development capabilities.
• The successful applicant will have the ability to build strong professional relationships at all levels and represent Handelsbanken effectively. There will be significant contact with customers and external professionals and effective interpersonal and communication skills (both written and verbal) are therefore essential.
• The applicant must be a strong team player, flexible, proactive and conscientious and bring a positive attitude. The successful candidate will work with integrity and discretion and be able to work effectively under pressure.
• The successful candidate will have full appreciation of the need to provide and be able to deliver an exceptional level of service to existing and potential customers. They will have strong attention to detail and an organised approach to work, and will be able to demonstrate their ability to work with high levels of accuracy.
• Previous experience in dealing with lending documentation/security and AML/KYC procedures for personal customers/transactions would be advantageous.

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long‑term approach to customer relations. Each Händelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the needs of the individual customer and not on the sale of specific products.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring…