Underwriter, Finance & Banking

Join to apply for the Underwriter role at Novuna

Ready to grow your career in underwriting? Love solving problems and making thoughtful decisions? Are you eager to learn new skills? If your answer is yes, keep reading.

From interest-free credit to Buy Now, Pay Later, over 3,000 leading retailers trust us to provide fast, flexible and responsible finance solutions for their customers. At Novuna Consumer Finance, we offer finance for life’s key purchases, including home furnishings and improvements, jewellery, leisure services, healthcare, electronics and appliances.

• As part of our Underwriting Team, make informed decisions on credit applications that need a closer look. Assess affordability to ensure we lend responsibly, support customers, and maintain the highest levels of integrity.
• Follow our processes and controls carefully, ensure fair outcomes every time, and handle referrals confidently and efficiently — ideally solving queries at the first point of contact.
• This is a hybrid role with two days a week in our Leeds office.
• Shifts fall between 8:00–18:00 (daytime) and 11:00–20:00 (late), with some weekend work too — 3 weekend days per month and 1 late shift per week.
• Review and resolve referred cases with accuracy and care.
• Provide clear guidance and support to colleagues to help minimise risk.
• Ensure every customer receives a fair and positive outcome.
• Work closely with the Financial Crime and Retail Helpline Teams.

• You have good organisation skills and can work confidently within set guidelines.
• You enjoy collaborative working but are also comfortable taking initiative and working independently.
• Knowledge of underwriting is helpful but not essential; we’re looking for someone who is ready to grow their career.

• A team-focused attitude
• Strong communication skills
• The ability to work to defined processes
• Strong attention to detail with high levels of accuracy

• An excellent bonus scheme
• Hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

At Novuna, we’re a Disability Confident Committed employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

• Entry level

• Full-time

• Finance and Sales

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