Associate Director of Payroll Strategy & Operations

Associate Director of Payroll Strategy & Operations

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The Associate Director, Payroll Strategy & Operations, plays a pivotal role in shaping and delivering the global payroll strategy for Flutter. Partnering closely with the Head of Payroll and the People Services Director, this role is responsible for building a scalable operating model, strengthening governance and controls, and ensuring the seamless onboarding of new brands and payrolls into the global framework.

Operating in a federated, multi‑geography environment, this role ensures alignment between enterprise standards, local market requirements, and an evolving HR, Finance, and technology landscape. Success in this role is measured through operational excellence, governance maturity, global process consistency, and the ability to future‑proof payroll through transformation and innovation.

• Develop and implement the global payroll strategy and operating model, ensuring alignment with broader People Services objectives.
• Design and maintain the payroll operating model, including governance, service scope, and delivery structure.
• Create playbooks and readiness frameworks for onboarding new brands—covering assessment, transition and BAU stabilisation.
• Define the end-to-end integration roadmap across HR, Finance and Technology.

• Build and maintain a global payroll governance framework and control library in partnership with HR Operations and Risk & Compliance.
• Lead periodic reviews, risk assessments and SOX/compliance audits.

• Partner with People Services Director to ensure payroll strategy supports CPOs, Finance and business priorities.
• Act as strategic liaison for new brand onboarding, payroll-related projects and vendor transitions.
• Act as a point of contact for executive payroll partner concerns.

• Define global payroll metrics and dashboards with the Head of Payroll.
• Leverage data insights to drive decision‑making, improve performance and support technology adoption.

• Drive payroll innovation, including automation, AI‑based validations and enhanced integrations.
• Evaluate payroll process design, vendor capability and systems on an ongoing basis to ensure scalability and efficiency.

• Deep expertise in global payroll and compliance.
• Strong understanding of global payroll operating models and governance frameworks.
• Experience transforming payroll in federated business models.
• Advanced data analysis and reporting capability.
• Excellent leadership, influence and partner engagement skills.
• Strong cross‑cultural communication and global collaboration skills.
• Strong analytical, commercial and critical thinking skills.
• Technology proficiency (Payroll systems, ERP, integrations).
• Shown change leadership and agility in complex environments.

• 15+ years of hands‑on global payroll experience across processes, systems and integrations.
• Experience leading payroll transformation, vendor transitions or major system rollouts across multiple geographies.
• Experience designing global payroll operating models and governance frameworks.
• Strong knowledge of international tax laws, labour regulations, SOX and control frameworks.
• Expertise in developing and interpreting payroll dashboards with strong narrative storytelling.
• Strong problem‑solving skills, with the ability to operate under pressure and lead multiple priorities.
• Excellent communication skills and ability to work collaboratively across HR, Finance, Legal and external partners.
• Ability to adapt to fast‑paced environments and regulatory change.

• Strong people leadership—capable of developing, motivating and managing multinational teams.
• Effective delegation and prioritisation.
• High diligence, problem‑solving and issue‑resolution skills.
• Cultural awareness and ability to work internationally.
• Strong partner management across HR, Finance and Legal.
• Adaptability—effective in periods of transition (M&A, system changes, regulatory changes).
• Innovative…