Site Reliability Engineer

Want to deliver tech with purpose, with people who care?

Join us in our mission to create solutions that help keep children safe online.

Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose‑driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, the ‘Smoothwall’ brand in the UK, and the ‘Qoria’ brand in EMEA and Sri Lanka. Our solutions are utilised by schools, school districts, and parental communities to protect children from seeing harmful content online, identify children at risk based on their digital behaviours and ensure teachers maintain focus and safe learning in the digital classroom.

30,000 schools and 7 million parents depend on our solutions to keep 25 million children safe in 180 countries around the world.

We’re hiring a Site Reliability Engineer to join our Global SRE team — the group responsible for owning the reliability and observability of our software, running at scale all across the world. You’ll work using a Dev Ops mindset to help teams adopt observability and reliability best practices, manage Infrastructure as Code, and be first responders in our Critical Incident Process to ensure children remain protected.

Most importantly, you’ll work closely with teams to understand their pain points and design practical solutions that remove friction and improve the reliability of their products.

The skills and technologies listed below will give you a sense of our practices and tech stack. We’d love you to apply even if you don’t tick every box. We’re pro‑learning, good engineering and coding paradigms, rather than specific tools.

• Experience operating cloud platforms and services at scale (we use GCP predominantly, but also highly value experience in AWS or Azure)
• Knowledge of good monitoring and alerting practices, and experience of handling on‑call rotations and pages for production systems
• Proficiency with Terraform and managing Infrastructure as Code
• Proficiency with at least one programming language, and a track record of automating away low‑value tasks, instead of manually repeating them
• Proficiency with git and software collaboration tools (we use Git Hub and Jira)
• Great communication skills, both written and verbal, to document patterns and champion practices among teams
• A strong sense of ownership and accountability, and a passion for learning

• Experience managing Kubernetes and associated tooling in production
• Experience with observability tooling, including tracing and profiling (we use Datadog, but we view experience with equivalent tools equally)
• Experience delivering software end‑to‑end and managing it in production
• Familiarity with microservice architectures and debugging distributed systems
• Understanding of durable computing concepts
• Strong understanding of security concepts and securing cloud infrastructure
• A passion for improving the day‑to‑day experience of developers within the organisation, and the platforms they use
• Ability to select appropriate cloud reference architectures for reliable applications
• Ability to develop conceptual understanding of systems on‑demand
• Excellent asynchronous working skills to aid our global team

• Employee Share Scheme
• Additional leave days
• Generous pension (up to 5% match)
• Tech Allowance
• Cycle to Work and EV salary sacrifice schemes
• Flexibility in your working arrangement
• and much more

• Deliver tech with purpose...
• With people who care...
• Through work that you love...
• And a career that you own...

As an Engineer here, your work truly matters. Your skills, knowledge and ideas will all help children stay safe online. It feels good to do good.

Shortlisting will commence immediately.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Engineering and Information Technology
• Industries:
  Software Development