Site Reliability Engineer

Join to apply for the Site Reliability Engineer role at Smoothwall (part of the Qoria family)

Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose‑driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, the ‘Smoothwall’ brand in the UK, and the ‘Qoria’ brand in EMEA and Sri Lanka. Our solutions are utilised by schools, school districts, and parental communities to protect children from seeing harmful content online, identify children at risk based on their digital behaviours, and ensure teachers maintain focus and safe learning in the digital classroom.

30,000 schools and 7 million parents depend on our solutions to keep 25 million children safe in 180 countries around the world.

We’re hiring a Site Reliability Engineer to join our Global SRE team – the group responsible for owning the reliability and observability of our software, running at scale across the world. You’ll work using a Dev Ops mindset to help teams adopt observability and reliability best practices, manage Infrastructure as Code, and be first responders in our Critical Incident Process to ensure children remain protected.

Most importantly, you’ll work closely with teams to understand their pain points and design practical solutions that remove friction and improve the reliability of their products.

• Experience operating cloud platforms and services at scale (GCP predominant, with experience in AWS or Azure also valued)
• Knowledge of good monitoring and alerting practices, and experience of handling on‑call rotations and pages for production systems
• Proficiency with Terraform and managing Infrastructure as Code
• Proficiency with at least one programming language, with a track record of automating low‑value tasks
• Proficiency with git and software collaboration tools (Github and Jira)
• Great communication skills, both written and verbal, to document patterns and champion practices among teams
• A strong sense of ownership and accountability, and a passion for learning

• Experience managing Kubernetes and associated tooling in production
• Experience with observability tooling, including tracing and profiling (Datadog or equivalent)
• Experience delivering software end‑to‑end and managing it in production
• Familiarity with microservice architectures and debugging distributed systems
• Understanding of durable computing concepts
• Strong understanding of security concepts and securing cloud infrastructure
• A passion for improving the day‑to‑day experience of developers within the organisation, and the platforms they use
• Ability to select appropriate cloud reference architectures for reliable applications
• Ability to develop conceptual understanding of systems on‑demand
• Excellent asynchronous working skills to aid our global team

• Employee Share Scheme
• Additional leave days
• Generous pension (up to 5% match)
• Cycle to Work and EV salary sacrifice schemes
• Flexibility in your working arrangement
• .... and much more

Shortlisting will commence immediately.