Salesforce Administrator

GoCardless is a global bank payment company. Over 100,000 businesses
, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US $130bn+ of payments annually, across 30+ countries
; helping customers collect and send both recurring and one-off payments
, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks
, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds
, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you
! We’re committed to making our hiring process inclusive and accessible
. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role,
we encourage you to apply!

Sales Ops is a force multiplier and “the critical link between the development and the execution of the sales strategy and go-to-market strategy.” The team’s mission is to increase the productivity and effectiveness of our customers and our GC colleagues by reducing friction in the sales process.

The Salesforce Administrator will play a vital role in this mission, directly empowering our commercial teams and driving efficiency through robust system management and user support.

Our Tech Stack and Tools:Salesforce, Revenue Cloud, Docusign, Kernel, Cognism, Linked In Sales Navigator, Salesloft, Gong, Chili Piper, Crossbeam.

• Acting as a key partner to our Commercial teams, providing essential deal desk support and collaborating with a broad range of stakeholders across Sales, Rev Ops, Legal and Finance to guide deals from lead to close
• Taking ownership of system health: triaging user issues via Jira, performing audits and maintaining configurations for security, permissions and data integrity
• Translating business needs into effective Salesforce solutions, including gathering requirements, building and updating core configurations and business process automations (flows)
• Enabling user adoption through clear training and communications, and proactively leveraging Salesforce releases to implement productivity-boosting improvements
• Applying best practices and conducting rigorous testing to ensure robust, scalable outcomes
• Translating a technology-driven vision into tangible business outcomes.
• Driving alignment on our vision & strategy, so every Gee Cee has a clear understanding of our priorities, why they’re important, and how their work impacts GoCardless’ success.
• Building trust and connection, so Gee Cees are engaged as true advocates of the business; feel they have a clear voice, are listened to; and continue to deliver outstanding work through periods of transformational change.
• Contributing to a vibrant culture where everyone feels a sense of belonging and loves working here.

• Proven experience as a Salesforce Administrator (or similar role) with deep Sales Cloud knowledge
• Practical experience building and updating simple solutions in Salesforce, including core elements like custom fields, objects, and flows.
• Strong communication skills and a partnership mindset to support and enable commercial teams.

• Direct Deal Desk experience is a strong plus
• Familiarity with CPQ, Revenue Cloud, or Experience Cloud
• An understanding of how Salesforce integrates with other applications
• Experience in a Fintech or SaaS environment is beneficial, but not essential

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£27,976-£33,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.