Field Services Engineer

Field Service Engineer

UK Med Tech Scaleup

Transforming Patient Care Through Next-Generation Technology

We’re working with a fast-growing UK Med Tech scaleup on a mission to redefine how healthcare is delivered. Backed by top investors and partnered with leading hospitals, we design and deploy cutting-edge medical technology that improves outcomes, enhances workflows, and empowers clinicians across the country.

As we continue to scale, every hire has a tangible impact. Every device we support helps a clinician deliver better care. Every visit you make contributes directly to improving patient lives.

As a Field Service Engineer, you’ll be at the heart of our customer operations, ensuring our medical devices perform flawlessly in high-stakes clinical environments. You’ll work closely with NHS and private hospitals across the UK, supporting clinicians, solving problems on-site, and keeping our technology running at its best.

Expect variety, autonomy, travel, and meaningful impact. This is a hands‑on role where no two days look the same.

You’ll typically spend 4 days per week onsite with customers and 1 day WFH

• Travel across the UK to install, service, test, and repair our medical devices.
• Diagnose and resolve hardware and electromechanical issues quickly and effectively.
• Provide technical support to customers, clinical teams, and internal stakeholders.
• Observe device performance in live clinical / surgical settings and troubleshoot in real time.
• Carry out upgrades, modifications, and preventative maintenance.
• Maintain stock levels, tools, and calibration schedules.
• Accurately document all service activities in line with Good Documentation Practices.
• Represent the company professionally, building trust and long-term customer relationships.
• Share insights with technical, engineering, and product teams to help shape continuous improvements.

• Technical qualification (electrical, electronic, biomedical engineering, or similar).
• Experience in a field service or technical support role — ideally in medical devices or diagnostics.
• Strong hands‑on repair, troubleshooting, and fault‑finding skills.
• Comfortable with IT systems, reporting tools, and MS Office.
• Clear and confident communication skills.
• Full UK driving licence and willingness to travel nationwide.

• Experience working in hospitals, theatres, or clinical environments.
• Familiarity with GDP (Good Documentation Practices).
• Ability to deliver customer training or product demonstrations.
• Self‑driven and able to manage your own schedule with minimal supervision.

• Be part of a high‑growth Med Tech scaleup making a real difference in healthcare.
• Work with next‑generation devices used by clinicians across the UK.
• High autonomy, meaningful work, and direct customer impact.
• Opportunities for progression as we scale into new regions and product lines.
• A culture built around innovation, trust, and continuous improvement.

If this sounds like you, you'll fit right in.

To Note :
We regularly share career opportunities, company news, and insights on our Linked In page — feel free to follow us and stay in the loop.