Senior User Researcher

Company Description

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.

• Have experience working to the GDS design principles or equivalent standards in the UK Public sector
• Build user‑centred practices in new teams
• Align user research activities with wider plans to inform a service proposition
• Carry out user research and supervise and develop other user researchers to assure and improve research practice
• Inclusive research: help teams understand the diversity of users and advocate for inclusive practices; design and deliver accessible services that work for all users
• Research skills: experience of, and can help teams adopt, a wide range of primary and secondary user research methods
• Analysis and synthesis: apply a range of methods to analyse research data and synthesise findings; engage sceptical colleagues and advise on techniques, critique findings to assure best practice
• Presenting research findings: understand the importance of research to effective delivery and can draw out key findings and implications, summarising and tailoring for different audiences
• Society and technology: understand the social and technological context of projects
• Strategic insight: understand what problem the team is trying to solve, align user research activities to inform decision making and action
• Technical understanding: know about the technologies used to build and operate digital services
• User‑centred and agile practices: experience of a range of user‑centred practices; help inexperienced teams adopt these practices and embed them into their agile workflow

• 4+ years of User Research experience
• Experience working to the GDS design principles or equivalent standards in the UK Public sector
• Full right to work in the UK
• Eligible for Security Clearance
• Work in a hybrid working model

• Hybrid working model with some flexible working
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development
• A range of retail discounts to enhance your lifestyle, including restaurants, supermarkets, travel, leisure activities and health and well-being services
• Access to employee resource groups representing diverse backgrounds

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasona for assistance.

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.

Mid‑Senior level

Full‑time

Information Technology

IT Services and IT Consulting