User Researcher

G.Digital have partnered with a leading UK consultancy, to help them find an exceptional Senior User Researcher
.

You’ll be joining a fantastic, collaborative User-Centred Design team that delivers impactful projects across public and private sectors, from healthcare and government to retail and enterprise.

This is a consultancy that values clear methodologies, strong processes, and people who are true team players
. With a long heritage and a thriving UCD practice, they offer both the security of an established company and the energy of a growing design team. Even better? They’ve got a proven track record of career development and progression
.

This is the perfect opportunity for someone with consultancy experience
, strong GDS knowledge, and the ability to lead, mentor, and drive meaningful change through user-centred design.

Key responsibilities include:

• Demonstrable experience as a User Researcher in agile teams and complex programmes
• Consultancy background with proven stakeholder-facing skills
• Strong end-to-end delivery experience (discovery through to implementation)
• Expertise in a range of user research methods and tools with clear, actionable outputs
• Experience running Discoveries and Alphas to GDS Standard
• Ability to mentor UCD/research colleagues and contribute to community growth
• A genuine team player mindset
  . Collaborative, supportive, and solutions-focused
• Scope and deliver user research activities across projects and programmes
• Collaborate with a high-performing UCD team
  , ensuring research insights shape design and delivery
• Communicate effectively with stakeholders at all levels, gaining alignment and buy-in
• Facilitate workshops and research sessions (remote and in-person) with confidence
• Support clients through all phases of the design process, from ideation to implementation
• Play a part in business development
  , supporting bids and proposals with UCD expertise

You will be driving:

• High-impact research that informs strategy and service design across sectors
• Clear deliverables that articulate problems, scope, and success criteria
• Workshops and collaborative sessions that uncover opportunities and align teams
• Growth of a thriving UCD community of practice, applying Design Ops principles

What’s in it for you?

• Salary up to £70k + Annual Performance Bonus
• Work on projects that have real-world impact in public and private sectors
• Training budget, career progression, and internal development opportunities
• Join a supportive consultancy where collaboration and team spirit are valued
• Hybrid model: 1 day per week in Leeds (with some client visits in London when needed)

We are an equal opportunities employer and welcome applications from all qualified candidates.