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Hybrid 2nd Line IT Helpdesk Analyst | M365 & AD Expert

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Buro Happold
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading consultancy in the UK is seeking an experienced IT Helpdesk Analyst to provide high-quality 2nd line support to over 3,000 users. In this role, you will troubleshoot issues across Microsoft 365, manage service queues using an ITSM platform, and contribute to service improvements. You will benefit from a hybrid working arrangement, generous holiday entitlement, and a commitment to continuous development.

Join a team that values innovation and collaboration. Apply now to make a real impact!
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