Shipping Documentations Controller

Overview

Shipping Documentations Controller (Freight Forwarding) - Leeds area

Package:
Competitive Salary (DOE) + Company Bonus + Private Healthcare + Pension + Free Gym + Company Benefits

Hours:
Set hours (on-site, Leeds area)

Employment Type:
Permanent, full-time

Join a stable, well-respected logistics provider with a loyal customer base and many team members who have been with the company for 15+ years. Following recent acquisition by a global group, the business is growing its international reach and investing in systems and people.

As aShipping Documentations Controller, you will be the front line for accurate shipping documentation and proactive client communication, ensuring every movement runs smoothly from instruction to release.

• Review and submit Shipping Instructions, ensuring accuracy against commercial documents.
• Classify and submit HS Codes for customs clearance, aligning with correct CPC/procedure and Incoterms.
• Check and confirm Bills of Lading (originals, telex release) against SIs; manage amendments and corrections.
• Liaise with carriers, co-loaders and partners on manifests, releases, demurrage/detention, and ETD/ETA updates.
• Handle customer and client queries by phone and email, providing clear, timely updates and resolutions.
• Maintain precise electronic files and eDocs within Cargo Wise (or similar TMS), supporting job costing and milestones.
• Uphold compliance standards (CDS processes, port community portals, audit readiness) with meticulous attention to detail.

• Stability and progression in a business with 30+ years of success and a supportive, long-serving team.
• Global platform and tools following acquisition by an international group.
• Private healthcare, company bonus, pension, free on-site gym access, and wider company benefits.
• Clear remit, set hours, and a culture that values quality and customer care.

• Proven documentation experience within a Freight Forwarding environment (ocean and/or air; road an advantage).
• Hands-on customs exposure (CDS) or strong documentation review skills, including HS classification.
• Working knowledge of Cargo Wise (eDocs/workflows) is ideal; cross-training considered for strong users of Sequoia, Descartes, Blu Jay, Boxtop, etc.
• Confident client communication via phone and email; calm, professional and solutions-focused under pressure.
• High accuracy, strong organisation, and the ability to manage volumes to tight cut-offs.
• Right to work in the UK; comfortable commuting to the Leeds area for set on-site hours.

Please send your CV to Karen at Red Recruit Global:  or call  for a confidential chat. Shortlist will focus on strong, genuinely local candidates with relevant freight forwarding documentation experience.