Senior Account Manager

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and commercially minded Senior Account Manager to lead the delivery of campaigns for some of the world’s biggest brands.

• A chance to shape campaigns within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the opportunity to grow into an Account Director role.
• The chance to work with global clients across multiple sectors and channels.
• A collaborative environment where we challenge, grow, and deliver together.

As a Senior Account Manager, you’ll oversee day-to-day client relationships and ensure the delivery of campaigns that meet creative, strategic and commercial objectives. You’ll act as the key link between clients and IMA, balancing big‑picture thinking with hands‑on delivery. Confident presenting ideas, managing budgets, and mentoring others, you’ll play a key role in driving client satisfaction and account growth.

• Building strong, trusted relationships with clients, colleagues and partners.
• Managing campaigns from initial brief to final delivery, ensuring creative excellence and commercial success.
• Interpreting client objectives and shaping clear, effective briefs.
• Monitoring account performance, profitability and client satisfaction.
  
  Supporting Account Directors with strategic planning and growth initiatives.
• Leading and mentoring junior members of the team.

• Proven agency experience managing large-scale, multi‑channel campaigns.
• Strong communication, organisation and leadership skills.
• Strategic understanding of marketing, creative and production processes.
• Commercial awareness and confidence in budget management.
• Proficiency in Google tools and presentation software.

We’re curious. We challenge. We commit. These principles shape how we work — with each other, with clients, and with the world.

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Senior Account Manager role sounds like a fit, we’d love to hear from you. Informed by human behaviour. Fuelled by creativity. Connected by data, media and digital. We are IMA.