Delivery Manager

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What We'll Bring:
We Are Trans Union:

Trans Union is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We're looking for a Delivery Manager to join our growing Software Development team.

The Delivery Manager is accountable for ensuring development teams meet their delivery commitments and for clearly communicating progress to enable Product Delivery to support the organisation's short- and long-term objectives. Acting as a key facilitator for both the Product Owner and the team, the Delivery Manager works to remove impediments that could hinder sprint goals. The role focuses on fostering creativity and productivity within the team while ensuring achievements are visible to stakeholders.

Additionally, the Delivery Manager provides guidance to the Product Owner on how to maximise return on investment for the team.

Day to Day You'll Be:

Delivery:

Driving teams towards delivery commitments
Effective coordination of work throughout the release
Consistent and ongoing approach to planning, estimating, managing uncertainty, metrics and measurements
Solve issues and remove impediments to delivery
Effective stakeholder management through proactive communication and regular, consistent reporting
Effective budget management within the constraints of the project

Practice:

Collaborating with Delivery Managers to define the future of Trans Union's delivery practice and working together to implement that vision
Call out, challenge and improve processes that introduce inefficiencies and slow the pace of deliveries
Ensuring effective agile processes are in place to enable delivery
Coaching and supporting the team

Key Tasks:

Manages, directs, and coordinates one or more segments of the organization's product development functions
Estimates delivery timescales, develops and manages the development and release plans, and communicates progress effectively.
Manages the development and implementation of general operating policies, processes and procedures for the organisation and leads on projects
Uses best practices and knowledge of internal and external business issues to improve products/services or processes
Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements
Provides support and leadership where appropriate on specific projects, method changes or systems developments
May train/mentor junior staff
Educated to degree level or equivalent experience

Essential

Skills & Experience:

Understand fundamentals of iterative development
Understand software development life cycle processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/business
Understand the value of commitments to delivery made by a development team
Understand incremental delivery and the value of metrics
Understand backlog tracking, burn down metrics, velocity, and task definition
Familiarity with common Agile practices, service-oriented environments, and development and testing practices
Ability to understand technical issues at a high level

Experience of audit and compliance within own function
Proven Scrum Master/PM

Experience of working in a Software Development environment in a medium to large company
Working in an agile team

Desirable

Skills & Experience:

Experience of working in a regulated environment
Able to communicate effectively with stakeholders at all levels
Logical and analytical approach
Organised
Effective leadership skills, able to motivate and empower others
Good assertiveness skills
Good conflict resolution skills
Strong attention to detail
Self-motivated

Impact You'll Make:

What's In It For you?

At Trans Union you will be joining a friendly, forward thinking global business.

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

26 days'…