Client Management Director - Corporate Insurance

Client Management Director - Corporate Insurance (Leeds, UK)

Ready to take the lead and make an impact?

Do you have the expertise to manage corporate clients and inspire a high-performing team?

If you're looking to grow your career with a global leader in risk advisory and insurance brokerage, this could be the perfect opportunity for you.

This is a hybrid role offering flexibility to work remotely and from our Leeds Embankment office.

We're looking for a strategic Client Director to lead a portfolio of key accounts, identifying risk needs and delivering tailored, profitable solutions using Aon's full capabilities. You'll handle senior client relationships across the business and guide a team of Client Managers to meet revenue targets through effective coaching and performance leadership.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

• Identify each client's service requirements and lead the client service team to ensure service meets agree standards.
• Handle client expectations: keeping them informed of progress and communicating with them as appropriate and taking appropriate and timely action to identify and correct problems.
• Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients through Client Promise, issuing meeting minutes promptly after meetings.
• Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
• Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients.
• Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
• Lead a team through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place.
• Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
• Attract, develop and retain talented individuals in line with business plans.
• Instil a culture of teamwork, effective communications and professionalism..
• Compliance with regulatory requirements and business procedures.
• Responsible for working in accordance with the Aon UK Limited Risk Management.
• Promote all compliance related requirements throughout the region and identify opportunities for process improvement.
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.

• FCII/ACII or equivalent preferred
• Experience with in a commercial insurance broker
• Consistent track record in developing relationships and working with senior individuals within the organisation
• Working knowledge of Risk Management concepts
• Commercial understanding of business - market forces
• Understanding the insurance market dynamics
• Technical knowledge of major insurance classes
• Good negotiating, listening and communication skills
• Sales skills

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self thermore, all colleagues enjoy two "Global Wellbeing…