Store Manager, Retail & Store Manager

Store Manager – The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision of business as a force for good. Over 40 years later, we are proud to be pioneers of cruelty‑free, ethical beauty, empowering people and enriching our planet. We believe in staying real, standing up for what we think, and doing things a little differently.

We are looking for an inspirational leader who can bring the brand to life, deliver retail excellence, drive strong sales results, and create an engaging customer experience.

• Customer
  
  Experience:
  
  Shape a customer‑focused store experience, drive customer engagement, and help build consumer loyalty.
• Sales & Delivery: Control and meet sales and performance targets, manage stock, use data to inform commercial decisions, and ensure smooth store operation.
• Teamwork & People Management: Lead a high‑performing team, communicate effectively, attract and retain talent, develop staff, and respond quickly to problems.

• Experience in beauty retail and people leadership.
• Ability to control and meet sales & performance targets with outstanding planning and organising skills.
• Experience of using data provided to make sound commercial and business decisions.
• Ability to work collaboratively within a feedback culture.
• Team coaching and development skills.
• Outstanding communication and operational skills.
• Leadership skills to achieve personal and business success.
• Good IT skills.
• Flexibility to work across Sunday to Saturday.

• Commerciality
• Collaborative Skills
• Leadership
• Personal Conduct
• Purpose