Account Manager - Public Sector - Field Based

Account Manager - Public Sector - Field Based (UK)

Location:

Field Based – West Yorkshire & Lincolnshire
Package:
Competitive salary, commission, car allowance plus additional company benefits
Ricoh offers flexible hybrid working options.

About Ricoh: Ricoh is a global technology business that designs and manufactures graphic solutions and a portfolio of innovative, industry‑leading digital services. We help people achieve fulfilment through technology, making work smarter, more creative, productive, sustainable and profitable.

• Serve as a Ricoh ambassador, exceeding performance expectations, leading by example, mentoring potential Account Directors.
• Achieve assigned sales targets to meet divisional budget requirements.
• Provide strategic insight into customers’ business/verticals; help customers think differently, bring new ideas, and solve challenges.
• Use a consultative selling approach to diagnose underlying issues and propose sustainable, customised solutions across ITS, RGS and Outsourcing.
• Increase our brand credibility as a Digital Services Business and become a trusted partner.
• Reduce complexity and risk for customers, guiding purchasing decisions aligned with their long‑term strategy.
• Drive sales, margins and customer value in any economic environment.
• Protect premium pricing through well‑designed solution sales.
• Identify key stakeholders and personas via strategic account plans to drive future sales opportunities.
• Determine metrics to measure success and demonstrate ROI to customers.
• Maintain accurate sales data aligned to assigned accounts and update all relevant systems.
• Utilise social media to promote the Ricoh brand, expand high‑level contacts and nurture relationships.

• Significant experience in B2B, Public Sector and Key Account sales.
• Track record of clean sales and end‑to‑end process management.
• Knowledge of Ricoh’s Value Propositions (OP, OS, RGS, AS/BPS) at C‑suite level.
• Ability to identify and engage multiple key stakeholders.
• Effective questioning and active listening skills.
• Excellent presentation and communication skills.
• Inspires trust and confidence, creating a positive impression.
• Resilient and tenacious, managing risks appropriately.
• Empathetic selling approach, understanding customer perspective.
• Understanding of customer business, economic drivers and value drivers.
• Commercial awareness, keeps abreast of market trends.
• Openness to sharing views, even when controversial.
• Ability to think from different perspectives and provide fresh insight.
• Strong two‑way communication skills for high‑level debate.
• High‑level negotiation skills.

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• Excellent package with solid base, strong bonus and company benefits, including:
  • Competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
  • Flexible retirement plan.
  • Wellbeing schemes:
    Employee Assistance Programme, financial protection, life cover, will writing, medical protection, gym, travel and retail discounts.
  • Company car / car allowance (role‑specific), cycle‑to‑work scheme.
• Career development and lifelong learning opportunities.
• Opportunity to join a global company.

We are an equal opportunities employer and welcome applications from everyone. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably on the grounds of a protected characteristic, which includes sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

We strive for inclusion and diversity, recognising that diverse perspectives lead to better decisions and a deeper understanding of customer needs.

Employees are supported by affinity groups in LGBTQ+, gender and ethnicity to explore shared identities and experiences.

to learn more about life at Ricoh.