Trade Counter​/Branch Manager

Position: Trade Counter / Branch Manager
Location: Holbeck

Core Responsibilities
 
* Day-to-Day Operations:
Manage the smooth running, opening, closing, and physical presentation of the trade counter and showroom.
 
* Sales & Account Management:
Serve trade and retail customers, prepare accurate quotes, negotiate pricing/discounts within authorized levels, and grow key accounts.
 
* Team Leadership:
Supervise, train, and support trade counter sales and warehouse staff, consult with the Business Development Salesperson
 
* Stock & Inventory Control:
Monitor stock levels, handle goods-in/goods-out, coordinate replenishment orders, and manage supplier relationships.
 
* Customer Relations:
Building and maintaining relationships with commercial contractors, trade specialists, and local accounts.
 
* Financial & KPI Management:
Drive sales growth, hit gross margin/profitability targets, and handle billing, pricing, and invoice accuracy.
 
* Health & Safety:
Maintain a clean, organized, and safe counter and storage environment in line with company policies.
Key Requirements & Qualifications

* Experience:

Proven background in a builders' merchant, electrical/plumbing wholesaler, or B2B trade counter environment.
 
* Product Knowledge:
Familiarity with relevant trade products Ventilation HVCA Sector
 
* P&L & Financial Management:
Managing budgets, profit margins, sales targets, and operational overheads.
 
* Commercial

Skills:

Experience with consultative selling, managing customer quotes, and hitting P&L or margin targets.
 
* IT Proficiency:
Comfortable using ERP/stock systems (such as M3 or Vecta) alongside Microsoft Office.
 
* Licences:
Often requires a full UK driving licence; a forklift truck (FLT) licence is frequently advantageous.
 
* Reporting:
Reporting to Management team with Sales Figures and Branch expenditure weekly and end of month
 
* Effective Stock Control: maintaining stock levels and negotiating with suppliers