Transport Operator

Join to apply for the Transport Operator role at Yusen Logistics
.

We are looking for a talented Traffic Operator to join our dedicated team on a full-time, permanent basis, based at our Leeds site (LS9 0SG
). The working schedule is predominantly Monday to Friday, 10:00 to 18:00, with some Saturday shifts.

As a Traffic Operator, you will co-ordinate fleet activity and ensure timely, compliant, and customer-focused delivery operations at our Leeds depot.

You will handle customer delivery requests, liaise efficiently with drivers, and act as the main point of contact for order processing. You’ll communicate via telephone and email, and promptly escalated issues to your line manager to ensure service expectations are consistently met.

Additionally, you will:

• Identify and recommend solutions to customer queries or delivery failures
• Maintain high standards of compliance
• Support the smooth running of all traffic office contracts as needed

• Salary of £30,080.42
• 25 days’ holiday (plus bank holidays) and an option of 5 days’ volunteering leave annually
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Health cash plan
• Free online Fitness Platform (Pilates & Yoga, Mindfulness & Meditation, 24/7 support)
• On-site Mental Health First Aiders
• Free eye test, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

• A good understanding of warehouse and transport procedures, including WTR and EU Driver regulations
• A good understanding of IT, including Outlook, Excel and Power Point
• Excellent communication and customer service skills, with the ability to supervise drivers and build excellent relationships with customers
• Good organisational skills and the ability to prioritise

Other organisations may call this role Transport Administrator, Fleet Co-ordinator, Transport Co-ordinator, Logistics Co-ordinator, or Operations Support Administrator.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. Candidates should not rely on AI-generated responses during the interview process.

Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential.