Road Freight Operator

Road Freight Operator – European & International Freight

Location :
Leeds

Hours :
Full-time, 37.5 hours per week

Salary :
Competitive + Annual Bonus

Holiday : 25 days + bank holidays

We are seeking an experienced Road Freight Operator with strong knowledge of European, international, and groupage road freight to join our clients close-knit team.

This is a hands‑on operational role that involves end-to-end management of road freight shipments across Europe. You’ll be working in a busy, fast‑paced environment, coordinating deliveries, liaising with overseas partners, managing documentation, and ensuring excellent customer service throughout.

• Plan and manage groupage, full loads, and express deliveries to and from European destinations
• Liaise with round‑trip drivers and source one‑way international equipment
• Negotiate with international and domestic hauliers to secure transport
• Maintain regular contact with overseas agents and partners
• Allocate domestic collections / deliveries to in‑house teams and third‑party hauliers
• Handle customer queries and provide accurate operational updates
• Manage KPIs for major clients
• Handle customs formalities including export / import declarations, GVMS, and NCTS
• Provide spot quotations and charge files for invoicing
• Support and oversee a Junior Operator
• Complete data entry and documentation accurately and efficiently

• Demonstrated experience in European road freight operations
• Strong knowledge of groupage and full load planning
• In‑depth understanding of customs procedures and international freight documentation
• Familiarity with the import / export market
• Strong administrative skills with attention to detail
• Excellent communication and relationship‑building skills
• Commercially aware and customer‑focused
• Full UK driving licence (ideal due to location)

• 25 days holiday + bank holidays
• Annual performance‑based bonus
• Free on‑site parking
• Flexible working hours : start between 7 : 00am and 9 : 00am
• One‑hour lunch break
• Supportive working environment
• Opportunities for development and progression

Please note:

this is an on‑site role, remote working is not available