Administrator – Head Office

# Administrator – Head Office Midlands Care Head Office, Grove Park, 8 Grove Ct, Enderby, Leicester LE19 1SA
January 2, 2026###

Job Description |  |  |  || --- | --- | --- || |  | | --- | | Administrator – Head Office | | Join our team to provide efficient, organised, and professional administrative support within our Head Office, ensuring smooth day‑to‑day operations and contributing to the delivery of high‑quality services across our care home group. This role is central to maintaining accurate records, supporting colleagues, and upholding exceptional standards of communication, confidentiality, and professionalism.

** Responsibilities:
** Office Administration:
Manage daily administrative tasks including filing, data entry, document preparation, and maintaining accurate records in line with company policies.  Communication Support:
Act as a first point of contact for internal and external enquiries, providing friendly, timely, and professional responses via phone, email, and in person.  Document Management:
Prepare, update, and distribute documents, reports, and correspondence to support the Head Office team and wider organisation.  Scheduling & Coordination:
Assist with organising meetings, training sessions, and appointments, ensuring rooms, materials, and resources are prepared in advance.  Compliance & Record Keeping:
Maintain confidential information securely and support the completion of compliance‑related documentation, audits, and reporting requirements.  Team Support:
Work collaboratively with colleagues across departments, offering administrative assistance to ensure smooth operations and effective communication.  Professional Development:
Engage in ongoing training, performance reviews, and development opportunities to enhance administrative skills and knowledge.  
** Requirements:
*
* Experience:

Previous experience in an administrative role, ideally within a care, healthcare, or office‑based environment.  Administrative

Skills:

Strong organisational ability with confidence in managing multiple tasks, maintaining accurate records, and working to deadlines.  Communication:
Excellent written and verbal communication skills, with a professional and approachable manner.  IT Proficiency:
Competent in using Microsoft Office applications and comfortable learning new systems and software.  Values & Attitude: A compassionate, supportive, and team‑focused approach aligned with our values of Togetherness, Positivity, and Compassion.  Training Commitment:
Willingness to complete relevant training, including data protection, health & safety, and role‑specific development.  Please note that this job description provides a general overview of the responsibilities and requirements typically associated with the Administrator role. Actual duties and qualifications may vary depending on the specific departments. | ||
** About Midlands Care
** At Midlands Care, we are dedicated to providing exceptional care and support within our group of care homes throughout the Midlands. Certified as Investors in People (2024), we pride ourselves on our commitment to nurturing both our residents and our team members. Our core values – Togetherness, Positivity, and Compassion – are at the heart of everything we do, ensuring a warm and supportive environment for all.

Our priorities are centred around Customer, Colleague, and Community, reflecting our holistic approach towards all.  We offer our employees a range of benefits designed to enhance their professional and personal lives:

* Competitive rates of pay
* Robust pension scheme
* Our very own Learning Academy, which offers comprehensive development programmes and clinical training
* Employee Assistance Programme with a 24/7 confidential helpline for you and your loved ones
* Exceptional working environment
* On-site car parking
* Free uniform and badges
* Access to thousands of online and high street discounts
* Support from a highly qualified management team dedicated to helping you succeed and grow in your role
* Proud promoters of our Diversity, Equality and Inclusion agenda   Join Midlands Care and become part of a team that values togetherness, maintains a positive attitude, and approaches every task with compassion. |Location
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