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Hybrid Customer Service Associate; Phone + Chat

Listing for: Hastings Direct
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 26000 - 30000 GBP Yearly GBP 26000.00 30000.00 YEAR

Job Description & How to Apply Below

Position: Hybrid Customer Service Associate (Phone + Chat)

Hastings Direct in Leicester is seeking a Customer Service representative to support customers via telephone and digital chat, delivering a market-leading experience. You will answer questions about products, make changes, and add services as needed, maintaining high-quality service across channels.

The role requires strong communication, adaptability, and accuracy, with hybrid working and weekend rotation.

We are currently recruiting a Hybrid Customer Service Associate (Phone + Chat) for our team in Leicester, England, United Kingdom.

This opening is for the Hybrid Customer Service Associate (Phone + Chat) role at Hastings Direct.

We are seeking a motivated Hybrid Customer Service Associate (Phone + Chat) to join Hastings Direct in Leicester, England, United Kingdom.

Consider building your career as a Hybrid Customer Service Associate (Phone + Chat) at Hastings Direct.

The Hybrid Customer Service Associate (Phone + Chat) position in the Management & Operations, Sales field is open for applications.

Position Requirements

10+ Years work experience
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