Training and Development Supervisor​/Senior Carer ( community health and social care

Training and Development Supervisor / Senior Carer (Community Health and Social Care)

Pay: From £12.80 per hour

We are seeking a dynamic and adaptable Training and Development Care Supervisor to lead the onboarding and skill development of new care staff working in the community care sector. This role involves shadowing and supporting staff during their early stages, ensuring they are confident and competent in delivering high‑quality care to clients in their own homes. The successful candidate will demonstrate flexibility, cultural sensitivity, and the ability to respond effectively to a wide range of care situations.

• Induct, shadow, and train new staff members in the community to ensure safe and effective care practices.
• Support staff in real‑world environments, providing hands‑on guidance, feedback, and mentorship.
• Adapt training methods to suit individual learning styles and community care scenarios.
• Assess staff performance during training and probation periods and report progress to management.
• Ensure compliance with care standards, policies, and procedures at all times.
• Support clients in their own homes with personal care, medication administration, mobility, meal preparation, and companionship.
• Be responsive to client needs and be able to step in when required to provide direct care.
• Maintain accurate training and care documentation in line with regulatory and organisational requirements.
• Collaborate with other supervisors and managers to continuously improve training programs.
• Adhere to policies and procedures.
• Serve as a point of call for new staff to assist with queries and support.
• Manage resourcing paperwork.
• Oversee new and current staff within the community.
• Report concerns, issues, and complaints.
• Monitor services and quality assurance.
• Promote teamwork and a supportive professional environment.
• Assist the management with spot checks, community observations, and reviews.
• Demonstrate diversity and adaptability to urgent situations, covering calls and managing calls.
• Record and report through spot checks and observations.
• Acknowledge training requirements and attend all trainings.
• Record and observe client progress and notify management of changes.
• Assist the care manager and director in maintaining good professional relationships with individuals attending client homes.
• Care for individuals within their own properties, undertaking home management tasks as specified in each care plan.
• Promote good public relations to increase awareness and support for client independence and safety.
• Report immediately any incidents or accidents involving the treatment of clients.
• Report any complaints made by clients or family members to the care manager.
• Assist in the development of effective, needs‑led care plans under senior staff direction.
• Attend staff meeting and client review meetings to contribute valuably.
• Inform the care manager or director of any equipment or materials in need of re‑ordering or repair.
• Carry out care calls as required.
• Manage medications.
• Support on‑call officers when required as backup.

• NVQ Level 3 in Health and Social Care or proven experience in care work and training others in a care setting.
• Strong communication and interpersonal skills.
• Flexible with working hours and available to work evenings and weekends if needed.
• Ability to travel across the community and work in different client homes.
• Compassionate, respectful, and culturally sensitive.
• Confident in managing complex or changing care environments.
• Strong record‑keeping and reporting skills.
• Full driving licence, business insurance and own vehicle.

• Working 39.5 hours per week & paid overtime.
• Supportive team environment.
• Ongoing professional development.
• Opportunities for progression within the organisation.
• Travel allowance.
• Mileage allowance.
• Pension scheme.
• On‑call allowance.

This is not an exhaustive list of responsibilities and the post holder will be expected to perform other duties of a similar nature and level of expertise. The job description will be reviewed by mutual agreement with the post holder and will reflect the views of the post holder and consider any service developments.

• Bereavement leave.
• Company events.
• Company pension.
• Health & wellbeing programme.
• Sick pay.

• Do you hold a full driving licence, own a vehicle, and have business insurance?

Work Location:

On the road