SAP Basis consultant

The successful candidate will be responsible for delivering technical SAP services that maintain and enhance the reliability, availability, security, and performance of Dunelm's SAP landscape as per best practice. You will work closely with SAP functional and technical teams, Enterprise Architects, Security and Compliance teams, Service Desk colleagues, and wider business stakeholders to support both business-as-usual operations and strategic transformation initiatives.

• Delivery of SAP implementation activities in line with service request SLAs and agile principles ways of working using Kanban boards
• Provide technical leadership with the internal SAP tech services team, Tech and Digital teams, and other business stakeholders to undertake and / or oversee day to day delivery of SAP.
• Implementation projects (end-to-end) from Design phase to Go-live phase.
• Undertake the overall support and maintenance activities, ensuring all SLAs for system reliability, availability and performance are achieved.
• Act as an internal SME to solve issues in a fast-paced environment with demanding deadlines relating to the SAP & non-SAP systems.
• Undertake and / or oversee the identification of root causes of any issues that impact the system availability.
• Contribute to the SAP Basis performance improvements, including technical monitoring and capacity management.
• Support the SAP Basis tech lead in the development and implementation of the SAP roadmap and other initiatives.
• Maximise the synergy of shared services provided by other teams to increase collaboration and delivery of changes with agile approach ways of working., System Implementation & Configuration:
  Deploy and configure SAP S/4
  
  HANA systems on-premises or in cloud environments (AWS, Azure, GCP).
• HANA Database Administration:
  Manage HANA in-memory databases, including backups, performance tuning, and troubleshooting.
• System Monitoring & Performance Tuning:
  Use tools like SAP Solution Manager and Focused Run to monitor system health and optimize performance.
• Upgrades and Patches:
  Apply support packages, kernel upgrades, and enhancement packs to keep systems current.
• Integration Support:
  Facilitate integration with SAP Fiori, SAP Gateway, and third-party systems.
• Backup and Recovery: understanding of backup strategies and disaster recovery plans.
• Monitoring and Troubleshooting:
  Use tools like Solution Manager to monitor system health and resolve issues.
• Database Administration:
  Support MSSQL, HANA, or other databases underlying SAP systems.
• Transport Management:
  Handle SAP transport requests and manage the transport directory. Good understanding of transport management tool Active Control., Meet John, our Chief Tech and Innovation Officer, who shares insights into the exciting things happening in tech, why Dunelm is his happy place, and his unique route into the tech world.

Work your way We want our colleagues to feel at home wherever they work, so that they are comfortable and can be their best selves. In addition, we want everyone to feel connected to the business, our strategy and the teams they work with. Where hybrid working is applicable, colleagues need to strike the right balance to fulfil both of these important factors.

You will find the right mix of being at home, in the office & out in the business, bearing in mind business needs, job role and level of responsibility.

Wellbeing is more than just a buzzword here From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP,…