Project Manager, Operations Manager, Program ​/ Project Manager

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The Company:

Our Client is a leading retail design and production agency specialising in the creation and global delivery of brand activation programmes, POS displays and environments for international FMCG, outdoor, sports and technology brands.

With production partners across the UK, Europe, and Asia, we deliver multi-million-pound rollout programmes that balance creativity, quality, and commercial efficiency.

Their mission is to bring the perfect balance between powerful strategy, innovative creativity, technical excellence and engaging customer service to global brands wherever they need retail solutions that deliver exceptional commercial results.

The Role:

To support continued growth and delivery of high-value European programmes, we are seeking an experienced Project Manager to work in close collaboration with all parties ensuring successful commercial and operational delivery of a large-scale POS FMCG roll‑out programme.

Working closely with the Commercial Manager / QS and Technical Development team, you’ll align project planning, commercial strategy, and technical execution — driving excellence across all stages from concept through to installation.

This is a pivotal role, requiring both strategic oversight and hands‑on leadership across cross‑functional teams, suppliers, and client stakeholders.

Experience and Skills:

Take full ownership for the planning, execution, and delivery of large-scale POS roll‑out projects across multiple European markets.

Define and manage the overall programme structure, timelines, and resource plans.

Oversee and coordinate all project phases — from concept design through technical development, manufacture, logistics, and installation.

Ensure delivery excellence through rigorous control of quality, schedule, and client expectations.

Provide regular project reviews, status updates, and risk assessments.

Lead multidisciplinary project teams, including designers, technical developers, logistics, and installers.

Foster a collaborative and accountable culture across internal and external partners.

Manage communication across all stakeholders — clients, internal teams, suppliers, and senior management.

Provide regular updates, reports, and presentations to clients and colleagues.

Collaborate internally with the Technical Development and Production teams to ensure feasibility, quality, and efficiency across technical and manufacturing stages.

Maintain accurate project documentation and reporting in line with project governance standards.

Ensure compliance with client requirements, safety regulations, and internal QA/QC processes.

Requirements:

4+ years’ experience managing large-scale retail design, POS, or fit‑out roll‑out programmes across multiple regions.

Proven ability to lead multidisciplinary teams.

Skilled in project planning tools (MS Project, , etc.).

Proficiency in Excel.

Proficiency in project planning and management.

Strong understanding of technical development, manufacturing, and installation processes for high volume POS and retail environments.

• Associate

• Full-time

• Project Management
• Design Services

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