Optical Assistant
Listed on 2026-01-11
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will work on the shop floor, building relationships with customers and helping them find the right product or service. You will also receive industry‑leading Step Into Optics training, combining workshop and practical on‑the‑job experience.
Responsibilities- Order, dispense and collect glasses and contact lenses
- Support eye‑tests and pre‑screening activities
- Provide after‑care support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
- Passion for customer care
- Enthusiasm for learning and personal development
- Experience in a retail or clinical environment
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you. Exclusions may apply; eligible roles only. Please note any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots OpticiansAt Boots Opticians we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s nextIf your application is successful you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
KeySkills
- Business Continuity Planning
- Active Directory
- C
- Higher Education
- AC Maintenance
- Analytics
Employment Type:
Full Time
Experience:
Years
Vacancy: 1
Keywords- customer
- retail
- opticians
- optometry
- healthcare
- jobs
- sales assistant
- sales advisor
- customer advisor
- Optical Support
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