Relief Retail Security Officer

Retail Security Officer

Pay rate: £12.60 per hour. Various shifts (to be discussed at interview).

Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA certificates (but in some circumstances training for a licence can be provided). The role requires a full 5‑year checkable employment/education history; a failure to provide may result in offer withdrawal or employment termination.

• Deliver industry leading customer service
• Deter violence and public order offences
• Conduct patrols of the store
• Utilise CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Collocate with Police and crime partnerships where required to foster a great working relationship and support the reduction of crime in store
• Wear body‑worn CCTV to support the reduction of crime and increase colleague and customer safety

• Contracted hours
• Annual leave entitlement
• Pension and life insurance schemes
• Free uniform supplied
• SIA re‑licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme – for example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, you’ll get a link to our flexible benefits platform, Choices, which lets you customise benefits such as dental insurance, dining cards, coffee clubs, technology products at an affordable cost and more.

We give you access to high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform, and we have a cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes each month and at the end of the year a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.

Apply now.

Entry level

Full-time

Other, Information Technology, and Management

Facilities Services