Backs Warehouse Shift Manager

Backs Warehouse Shift Manager – Retail Choice

An exciting new Shift Manager opportunity  Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost‑effective and productive manner.

The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all customer expectations are achieved.

• Lead and manage the warehousing operation for the shift, ensuring effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
• Manage costs and performance of the shift.
• Lead and engage a team to drive excellent customer service.
• Manage performance, conduct, absence, engagement, and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPIs, identify and communicate associated actions, and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

• Previous experience in the logistics or distribution industry.

If you have previous experience managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, we would love to hear from you.

• Competitive rates of pay.
• 25 days holidays increasing with length of service + bank holidays.
• Long Service Recognition scheme.
• Enhanced maternity & paternity.
• Company pension scheme.
• Life assurance.
• Employee assistance programme including 24/7 virtual GP.
• DX discounts portal.
• Excellent opportunities for career progression.

Mid‑Senior level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage