Order Processor

Location: Letchworth Garden City

Order Processor (Maternity Cover – 12 Months)

Letchworth
£12.82 per hour
Office-based | Full-time
Starting May 2026

We’re working with a friendly, growing business in Letchworth who are looking to add an Order Processor to their close-knit office team of four on a 12-month maternity cover contract, starting in May.

This is a great opportunity for someone who’s confident on the phone, enjoys variety in their day, and wants to build new skills in a supportive, informal environment.

The Role

You’ll play a key part in the day-to-day running of the business, handling customer orders and communicating with clients over the phone.

Key responsibilities include:

Handling both inbound and outbound calls

Processing customer orders accurately and efficiently

Building rapport with customers and delivering excellent customer service

Supporting with elements of sales (full training provided)

Learning and following new processes as the business grows

What They’re Looking For

Comfortable and confident speaking on the phone

Happy making and receiving calls

Willing to listen, learn and pick up new processes

A bubbly, personable personality, with the ability to knuckle down and stay focused when required

Organised, proactive and reliable

No previous sales experience is required — training will be provided.

The Environment

Small, friendly office (4 people + you)

Informal, relaxed vibe with a strong work ethic

Supportive team who value personality and teamwork

If you are interested in this role, please apply below with your most recent CV.

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days