Customer Service Representative

Charlton & Hill Home Services Careers:
Dispatcher

Charlton & Hill Home Services:
Trusted Home Comfort Solutions Since 1941

• Lethbridge, AB T1H 3T8: reliably commute or plan to relocate before starting work (required)

At Charlton & Hill Home Services, we don’t just offer jobs — we offer careers with purpose, growth, and stability. Since 1941, we’ve built a reputation as The Name You Can Trust in HVAC, plumbing, and electrical services across Southern Alberta. That trust isn’t just for our customers — it’s for our employees, too.

Since 1941, Charlton & Hill has lived up to its motto, “The name you can trust.” For 84 years, when Lethbridge locals have needed professional assistance, they’ve turned to us. We’re your one-stop resource for the best service and products for heating, cooling, and plumbing.
We are currently looking for an exceptional Customer Service Representative to join our team!

Why Join our Team:

• Competitive wages
• Monthly profit sharing pay cheque
• RRSP Matching
• Paid Holidays
• Birthday off with pay!
• Winning team atmosphere

• Ensure that all inbound calls are answered promptly and professionally
• Book appointments
• Record and report service calls
• Call to confirm appointments
• Convert warm leads into confirmed appointments
• Follow up with customers to ensure customer satisfaction
• Maintain and update customer database with complete and accurate information.

• Ability to take thorough notes during calls
• Personality that blends well with a fast-paced, goal-driven environment

If this sounds like the job for you, please submit your resume for consideration.

• Full-time, Permanent

• Lethbridge, AB T1H 6J6: reliably commute or plan to relocate before starting work (required)

• In-Person
• Dental care
• Extended health care
• Life insurance
• Paid time off
• RRSP match

We know job searches can be stressful. That’s why we keep our hiring process confidential. If you’re just curious about what working with us looks like, apply anyway. We’ll give you the info you need — no pressure, no obligation.

Charlton & Hill Home Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Fill out the form and apply today, starting your next great career opportunity with Charlton & Hill Home Services!