PT Kitchen And Bath Sales Associate

Position: PT Kitchen And Bath Sales Associate (7170 )

PT Kitchen And Bath Sales Associate (7170 Lethbridge)

Location:

Lethbridge, Alberta, Canada

Salary: $15.00 - $17.25 (part‑time)

Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, provide information on product features, and are familiar with related items to sell an entire project. Associates greet, engage, and thank every customer in their department and provide basic service in adjacent departments while focusing on customer service and solving customer needs.

Key Responsibilities

• Ensures Customer Satisfaction
  • Follow Home Depot’s GET Model of customer service:
    Greeting, Engaging, and Thanking the customer.
  • Actively seek customers throughout the store and escort them to appropriate merchandise, regardless of department.
  • Ask open‑ended questions about the customer’s projects to determine needs and level of expertise.
  • Promote services such as Special Services, Tool Rental, Pro Desk, and Pro Services, and recommend them effectively.
• Drives Sales
  • Discuss available options (good, better, best) and suggest related items or services outside of department that the customer may need.
  • Educate customers about the whole project.
  • Use the empowerment program when necessary to satisfy customers.
  • Execute daily stock maintenance: all products signed, displayed, and clean.
• Builds Skills and Knowledge
  • Maintain knowledge of all products in the department and adjacent departments.
  • Proactively seek knowledge on all products and services.
• Maintains Safety and Security
  • Follow all safety policies and procedures, Loss Prevention policies and procedures.

Competencies

• Communicates Effectively
• Customer Focus

Skills

• Interpersonal Skills

Direct Manager/Direct Reports

• Department Supervisor

Travel Requirements

• No travel requirements

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.

Working Conditions

• Working within a flexible schedule that may include evenings and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

• High School Diploma or equivalent.

Minimum Years Of Work Experience

• 1 to 2 years Retail or Trade experience is an asset.

Minimum Leadership Experience

• NA

Certifications

• NA

Other Requirements/Assets

• NA

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Management and Manufacturing
• Retail

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