Service Desk Analyst

Service Desk Analyst

Runshaw College, Leyland, Lancashire, PR25 3DQ

We offer a competitive benefits package, including £4,402 p.a. in employer pension contributions

Runshaw College is one of the most successful colleges in the country, renowned locally and nationally for our outstanding results, friendly and supportive culture and focus on putting the student at the heart of all that we do.

We value our staff and students highly, and invest heavily in their development, support and wellbeing. Situated in Leyland, Lancashire, the College is near the M6, M61 and M65 and within commuting distance of Manchester, Liverpool and the Lake District.

We now have a vacancy for a Service Desk Analyst. The role is perfect for someone who is customer‑driven, technical and passionate about the latest technology. To be successful in this role, you will need to have knowledge of Windows 11, Office 365 and the ability to learn about our web‑based line‑of‑business tools. You will also have an understanding of IT hardware and the ability to communicate technical terms in a clear and simple way to our users.

A qualification in IT Service Management or Service Desk Practice would be an asset.

• Knowledge of Windows 11
• Office 365
• Ability to learn about our web‑based line‑of‑business tools
• Understanding of IT hardware
• Ability to communicate technical terms in a clear and simple way
• A qualification in IT Service Management or Service Desk Practice would be an asset

Closing date for this post is 12 noon, Monday 5th January 2026

For further information and to apply, please visit  and click on Vacancies. Alternatively, email  or call  quoting the vacancy reference number.

Runshaw College is committed to safeguarding and promoting the health, safety and welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We value diversity and welcome applications from all sections of the community, particularly people with protected characteristics.