Intake Coordinator

Intake Coordinator (Full-Time)

Brave Be Child Advocacy Center | Lincoln, Nebraska

We believe every child deserves safety, dignity, and a future filled with hope. Brave Be Child Advocacy Center responds to child abuse through a collaborative, trauma-informed team approach designed to reduce trauma, seek justice, and provide hope and healing for children and their families.

We’re looking for an organized, detail-oriented, and compassionate Intake Coordinator who enjoys bringing people together, coordinating information, and keeping important processes running smoothly. This position plays an essential role in connecting law enforcement, child welfare professionals, and Brave Be’s direct service team to ensure children and families receive a timely, coordinated response.

Why Join Brave Be?

At Brave Be, every team member plays an important role in helping children and families feel safe, supported, and empowered. You’ll join a workplace culture that is:

• Mission-driven – Every role directly contributes to protecting children and strengthening families.
• Collaborative & supportive – We value teamwork, respect, and strong professional relationships.
• Growth-oriented – We encourage professional development, specialized training, and continuous learning.
• Rooted in belonging – We strive to create a workplace where every employee feels valued and respected.

Proudly named one of Lincoln’s Best Places to Work in 2024 and 2025!

About the Role

As the Intake Coordinator, you’ll serve as an important connection point between Brave Be, law enforcement, the Nebraska Department of Health and Human Services (NDHHS), and other multidisciplinary team (MDT) partners.

You’ll coordinate the intake and scheduling process for cases referred to Brave Be, helping ensure that critical information is collected, communicated, and organized so our direct service professionals can respond effectively to the needs of children and families.

This position combines case intake, scheduling, information management, communication, and administrative support. You’ll work closely with program managers, directors, and partner agencies to coordinate case responses, maintain accurate records, and help ensure appropriate staffing and coverage.

In addition to intake responsibilities, you’ll be part of Brave Be’s administrative team, providing front desk coverage and supporting the daily operations of the organization.

This is a great opportunity for someone who thrives in an organized, fast-paced environment, enjoys coordinating multiple priorities, and wants to contribute to meaningful work behind the scenes that directly supports children and families.

What You'll Do Coordinate Case Intake & Scheduling

• Serve as the primary point of contact for partner-agency referrals and case intake information.
• Coordinate with law enforcement and NDHHS to facilitate timely case scheduling in accordance with established protocols and priorities under Nebraska Revised Statute § 28-730.
• Collect, review, and organize required intake information to ensure case records are complete and accurate.
• Review accepted reports of child abuse and neglect received through the Nebraska Child Abuse and Neglect Hotline and law enforcement to ensure relevant information is available to team members.
• Communicate urgent referrals, scheduling concerns, and case-related issues to appropriate program managers and directors.
• Follow up with partner agencies and team members to obtain missing information and ensure scheduling and documentation requirements are met.

Support Team Scheduling & Coordination

• Maintain and update calendar rotations for direct service staff in coordination with program managers and directors.
• Coordinate staffing assignments and coverage based on case volume, scheduling…