Customer Service Representative

Anderson Ford is on the move and we are looking for talented, customer focused Cashier to join our team. We’re a family-owned business that began in Nebraska over 25 years ago. We believe in doing business in a way that builds up the community around us, and we have centered our mission on valuing people. Anderson Auto Group consists of seven retail locations in Nebraska and Missouri.

• Medical Insurance
• Dental Insurance
• Life Insurance
• 401K
• Flex Benefits
• Short/Long Term Disability Insurance
• Employee Discounts
• No Sundays
• Paid Vacations

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  
  Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Must be able to work every other Saturday