NHS Administrator

Belmont Recruitment is currently recruiting for an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organisation in Lincolnshire. This is a temporary contract for 3 months with a view to extend.

Key Responsibilities

* Booking and managing outpatient appointments in line with RTT and Cancer Waiting Time targets

* Tracking patients along their care pathway to prevent breaches

* Maintaining accurate patient records using hospital administration systems (e.g. Care Flow PAS)

* Liaising with clinicians, secretaries and internal departments to resolve booking issues

* Managing appointment changes, cancellations and non-attendance in line with policy

* Providing professional reception and telephone services to patients and staff

* Identifying potential breaches and escalating concerns to senior staff

* Supporting outpatient clinics and assisting with day-to-day reception duties

* Assisting with the induction, training and support of new or junior staff

Requirements:

* Experience in a customer-focused or administrative role

* Ability to work effectively in a fast-paced environment and meet tight deadlines

Please apply with an up to date CV ASAP if this role would be of interest to you