Receptionist, Administrative​/Clerical

The Company

Simpler Law is one of the largest law firms specialising in end-of-life planning in the U.K.

Our purpose at Simpler Law is to ensure that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date.

With over 30 years working in the Customer Services sector, at Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and a 5-star Trustpilot rating

We deal with a range of legal services around Wills and Estate Planning. We require a full-time receptionist to join our existing team at our head office on Doddington Road, Lincoln. You will deal with existing customers as they call in to the office but, predominantly, over the telephone, dealing with queries, and assisting with general advice questions while liaising with all departments.

• Meet and greet both customers and contractors at our offices.
• Answer the phone, handle client queries and utilise computerised systems to manage diary appointments.
• General administration tasks within the department as required, to include correspondence with clients and maintaining client files.