Call Handler

Location: Lincoln
Pay Rate: 12.75 per hour
Contract: Temporary - 12 weeks
Hours: Full-time, on-site
Start Date: ASAP

We are currently recruiting for a Call Handler on behalf of our client based in Lincoln. This is a full-time, on-site role offered on a 12-week temporary assignment, with an immediate start available.

• Handling a high volume of inbound and outbound calls professionally and efficiently
• Acting as a first point of contact for customers, patients, or service users
• Providing accurate information and resolving queries where possible
• Logging calls and maintaining accurate records on internal systems
• Escalating calls or issues to the appropriate team when required
• Following policies, procedures, and confidentiality guidelines
• Delivering a consistently high standard of customer service

• Previous experience in a call handling, contact centre, or customer service role
• Excellent verbal communication and listening skills
• Ability to remain calm and professional in a fast-paced environment
• Strong attention to detail and accurate data entry skills
• Confident using computer systems and handling multiple screens
• Reliable, punctual, and able to work effectively as part of a team

Please apply with your CV now to be considered!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.