Operations Analyst

Pay: £13.58 per hour

Hours: 4 on 4 off days and nights - 42 hours per week

From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Grade:
Site Based

See a Different World. Where potential is seen and progress is nurtured.

Step into a role as an Operations Analyst at Securitas and become more than a guardian—you’ll be a trusted partner in safeguarding critical operations for one of the world’s leading technology and data centre environments. Your expertise will keep systems secure, people safe, and operations running flawlessly.

As an Operations Analyst
, you’ll manage access control, monitor advanced security systems, and respond to incidents with confidence and professionalism. Every day brings new challenges and opportunities to learn, innovate, and make a real impact. You won’t just follow procedures—you’ll be part of a team that values your judgment, your initiative, and your ability to deliver excellence.

This isn’t just another job. It’s your chance to grow in a high-tech environment, develop your skills, and build a career where your contribution matters. Join us as an Operations Analyst and take the next step toward a future where your progress is supported every step of the way.

• Maintain strict access and egress control measures to prevent unauthorised entry.
• Oversee security, communication, and fire/life safety systems using designated monitoring tools.
• Manage authorised access to data halls via the visitor management system.
• Monitor and respond to alarms, dispatch personnel as required, and document all incidents.
• Professionally handle multi-line telephone calls and dispatch security resources via radio.
• Prepare detailed written reports, including Critical Incident Reports, Security Check-In logs, and pass-down logs.
• Act as a proactive team member during incidents, taking notes, communicating updates, and providing relevant information to management.
• Report building utility, service, and life safety issues to appropriate responders and management.
• Dispatch patrol officers to check and secure access areas and respond to incidents.
• Maintain comprehensive logs and reports to ensure all stakeholders are informed of significant events.

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

• Valid SIA Licence
• Excellent verbal and written English language skills.
• Minimum of a secondary school diploma (or equivalent) and at least 12 months’ experience in the security industry or relevant combination of education and experience.
• Familiarity with Security Operations Centre environments, Visitor Management Systems, CCTV systems, and alarm systems (intruder and fire).
• Strong orientation towards client service and effective communication with colleagues and clients.
• Ability to troubleshoot, manage time effectively, and stay organised.
• Capable of working independently and collaboratively within a team environment.
• Basic proficiency with computer functions and Microsoft Office applications.
• Ability to pass drug and alcohol testing, maintain a clear criminal record, and meet right-to-work requirements in the UK.
• Five-year checkable employment history or documentary evidence for any gaps (unemployment, education, self-employment).
• Demonstrate and uphold Securitas core values of Integrity, Vigilance, and Helpfulness.

We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day!

Opportunity: We see potential in every person and situation.

People: We open our eyes to all that’s good.

Purpose: We make your world a safer place.

We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress.

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try out hardest to guarantee interviews for eligible…