Tourism Development Officer

As a member of the Economic Development Team the post holder will be required to support the Tourism Development Manager in the delivery of the tourism development strategy for the Council area and, where appropriate, manage, implement and monitor any associated projects arising from the strategy.

• To manage and evaluate events, projects and services as directed by the Tourism Development Manager as part of the delivery of the Council’s Tourism Development Strategy.
• To manage contracts and contractors as part of the Council’s portfolio of initiatives.
• To collate and produce service and performance information, including information and reports for the Council, or fund providers using appropriate data and statistics.
• To comply with operating procedures and financial control systems in accordance with external funding requirements, the Council’s financial, procurement regulations and departmental monitoring systems.
• To liaise and manage relationships within the Tourism industry to ensure a co-ordinated approach to the development and marketing of the Council Area as a tourist destination at local, regional and international level.
• To work alongside the Tourism Digital Marketing Officer to utilise the best platforms to promote the Council area.
• To represent the Council on any relevant organisation whose aim is to attract Tourism to the Council Area City within the Tourism Strategy Framework.
• To support the Tourism Development Manager in the preparation of Annual Budget Estimates of income and expenditure, and in monitoring, assessing and controlling these against performance.
• To lead and manage appropriate and specific forms of marketing and communication to promote the work of the Economic Development Unit including website updates, promotional materials and newsletters/e-zines.
• Additionally, coordinate events, conferences, exhibitions, business visits, and other promotional activities to provide a cohesive and impactful outreach strategy.
• To develop and enhance working relationships with relevant partners and stakeholders to maximise corporate and community planning outcomes and to generate innovation in service delivery.
• To undertake supplementary responsibilities assigned by the Tourism Development Manager.
• This includes undertaking relevant duties required and participating in the interchange of duties to provide coverage for sickness, annual leave, staff vacancies and deputise for the Tourism Development Manager as required.
• To ensure compliance with Council policies and procedures, including Safeguarding, Health & Safety and Equality Legislation, and operate within the highest standards of management and personal behaviour, which reflect the core values.
• To ensure the provision of high standards of customer care across all the services provided by the Unit and promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation o
• To manage and lead the team to deliver an effective service in line with Council policies and procedures.
• Carry out duties outside normal working hours as are necessary for the satisfactory delivery of the service.

• (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV)
• It is essential that applicants have a minimum of:
• QUALIFICATION
• A third level qualification for example, (NVQ Level 4 or Degree) equivalent in a relevant discipline such as Marketing, Tourism or Business Studies.
• EXPERIENCE
• A minimum of three years employment experience in each of the following areas:
• Assisting in the delivery of Tourism Development projects,
• Tourism marketing experience,
• Collation and presentation of financial information,
• Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of 5 years’ experience as above.
• Practical working knowledge of Microsoft Office Suite.
• Practical understanding of the main issues and developments impacting on service delivery within Tourism.
• Ability to present reports, information and concepts both orally and in writing in a timely and accurate format.
• Adaptable to change and a willingness to implement improved ways of working.
• Ability to use own initiative and to organise, plan and manage workload to deliver in a timely manner.
• A full current driving licence valid in the UK and access to a car or have access to a form of transport that enables you to carry out the duties of the post. Applies only to applicants who have a disability under the Disability Discrimination Act.