Field Service Engineer

.Why Work at Clarke We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
** Why You Will Love this Job:
***
* Job Title:

** Field Service Engineer – South
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* Reports To:

** Area Service Manager
** Function:
** Service
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* Location:

** South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel as required
** Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.
**** Job Purpose
** To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.
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* Key Responsibilities:

**** Maintenance and Troubleshooting
*** Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
* Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
* Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
* Select and order the correct parts, returning any unused items to minimize waste.
* Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
** Customer and Team Support
*** Build and maintain positive relationships with customers by providing professional, responsive support.
* Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
* Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
** Tools and Equipment
*** Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
* Maintain high standards of site cleanliness and presentation.
** Supervision and Training
*** Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
** Health, Safety, and Environment
*** Adhere to all health, safety, and environmental standards and regulations at all times.
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* What We’re Looking For:

**** Technical Skills and Knowledge
*** Strong engineering expertise with a solid understanding of gas engines and related systems.
* Electrical and mechanical engineering knowledge.
* Gas Safe registered.
* Proficient IT skills to document work and support reporting requirements.
* Coaching and mentoring abilities.
** Personal Attributes
*** We’re looking for someone who is:
** Trustworthy, professional, and reliable.
* Flexible and adaptable to changing demands.
* Customer-focused with strong relationship-building skills.
* Organized and able to manage workload effectively.
* Proactive, taking initiative to ensure tasks are completed efficiently.
* Resilient…