Scheduling Analyst

Dive Into a Career That Makes a Splash – Join United Utilities Are you a highly organised individual with strong planning, scheduling, and problem-solving skills? Do you thrive in a fast-paced environment where priorities can change quickly and your decisions directly impact operational performance? United Utilities delivers essential water and wastewater services across the North West and is looking for a proactive Scheduling Analyst to support the effective deployment of field resources across Water and Wastewater operations.

About the Role As a Scheduling Analyst, you will ensure that work is accurately recorded, prioritised, and scheduled in line with business rules to maximise the effective and efficient delivery of work carried out by operational field teams. Using SAP and Click Schedule systems, you will monitor, manage, and optimise work schedules, ensuring resources are deployed effectively while supporting the management of incidents and emergencies to minimise disruption to customers, employees, assets, and the wider community.

What You'll Be Doing Monitoring and tracking all work released through the Click Schedule system. Managing and maintaining effective schedules to maximise operational efficiency. Escalating and resolving scheduling conflicts where work cannot be automatically allocated. Manually scheduling work and overriding system allocations where appropriate to meet business priorities. Responding quickly and effectively to incidents and operational issues. Making the best use of available field resources to ensure service level agreements (SLAs) are achieved.

Supporting operational teams working in unfamiliar geographical areas. Managing competing priorities and resolving conflicts relating to workload allocation. Escalating scheduling concerns to Production Managers when required. Influencing field-based teams and stakeholders to ensure scheduled work is completed efficiently. Handling scheduling changes and re-prioritising workloads in response to operational demands. Ensuring company policies, procedures, and business rules are adhered to at all times.

What We're Looking For Essential Skills & Experience Experience using SAP applications, including SAP Core and Click Schedule. Strong understanding of scheduling, planning, and resource allocation principles. Excellent communication skills, both written and verbal. Strong interpersonal skills with the ability to build effective working relationships. Ability to influence and facilitate change across operational teams. High level of attention to detail and accuracy.

Ability to work independently whilst also contributing positively within a team environment. Ability to remain calm and effective when working under pressure. Proficiency in Microsoft Office applications. Strong organisational and prioritisation skills. Desirable Knowledge Understanding of Water and Wastewater operational and maintenance processes. Knowledge of the full lifecycle of a Work Order and associated scheduling processes. Understanding of business policies and procedures within operational environments.

Experience working within a utility, engineering, field service, or operational planning environment. Personal Attributes Proactive and solutions-focused approach. Confident decision-maker. Resilient and adaptable in a changing environment. Strong problem-solving skills. Customer and service-driven mindset. Positive team player with a collaborative approach. Assignment Details Role:
Scheduling Analyst

Location:

Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LP
Working Pattern:
On-site Pay Rate: £18.08 per hour PAYE, paid weekly Contract Type: 12-month temporary assignment through Reed Talent Solutions

Start Date:

ASAP Shift…