Mandarin speaking Travel Programme Coordinator

Mandarin speaking Travel Programme Coordinator

Start: ASAP

Reports to:

Chief Operating Officer

Working hours:

8:30am-5:00pm (with 1 hour lunch break)

Location:

Liverpool

• Liaise with existing accounts and develop new accounts through sales outlets or trade referrals
• Create and deliver tailored sales presentations to meet client needs
• Provide daily feedback to the Chief Operating Officer using internal systems
• Resolve customer queries by investigating problems, developing solutions, preparing reports, and making recommendations
• Assist with onboarding new employees, schools, and partners
• Research, source, and manage new suppliers
• Assist with the documentation and organisation of international school trips
• Plan and deliver leadership delegations and school trips, including creating itineraries, proposals, budgets, and reservations
• Negotiate and manage contracts with Chinese agents and partners
• Maintain detailed records of key contacts and prospects
• Support sales calls to secure and close deals
• Develop and manage key relationships with sales partners, schools, and government bodies to enhance productivity and build long-term partnerships

• Computer literacy across multiple sales and workflow platforms, such as , WeChat, Zoom, Microsoft 365, and Hub Spot
• Strong financial and commercial acumen, with excellent data analysis skills and attention to detail
• Excellent communication, negotiation, and presentation skills
• A target‑driven approach with the ability to exceed KPIs
• A proactive, relationship‑focused mindset to build sustainable partnerships
• Strong organisational and multitasking skills to deliver high‑quality results under pressure
• The ability to adapt to fast‑paced environments and shifting priorities
• Fluency in both English and Mandarin
• Flexibility to travel between China and the UK
• A valid visa permitting full‑time work in the UK, with a minimum of 2 years remaining (if not a UK citizen)

• Sales and/or PR roles in the overseas education, travel, and/or events sectors
• Operational and account management experience
• Experience with budget preparation and management
• A degree in a business‑related field

People First is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.