Solutions Out of Advice and Prevention Lead

Position: Housing Solutions Out of Hours Advice and Prevention Lead
# Housing Solutions Out of Hours Advice and Prevention Lead## Job Introduction
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* Job title:

** Housing Solutions Out of Hours Advice and Prevention Lead Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities.

Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Liverpool’s Housing Solutions Service has recently undergone a full restructure and is growing rapidly, creating exciting opportunities for passionate leaders. We’re looking for an Out of Hours Advice and Prevention Lead to oversee our dedicated team, ensuring timely, lawful, and compassionate responses to individuals and families in housing crisis. You’ll manage the out-of-hours rota, provide guidance on complex cases, and work collaboratively with partners to deliver high-quality, legally compliant services under the Housing Act 1996.
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* The role:

*** A hands-on leadership role where no two days are the same.
* You’ll coach and support officers, monitor performance, and drive service improvements, all while safeguarding vulnerable people and ensuring effective handovers to daytime teams.
* You’ll be calm under pressure, confident in decision-making, and passionate about making a difference.
* Evening, weekend, and public holiday shifts are part of the rota, with full training and support provided.
** Our offer to you:
*** At least 30 days holiday, plus bank holidays rising to 34 after 5 years’ service (pro rata if part time) - option to purchase further days
* Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
* Part of the Local Government Pension Scheme – option to join the AVC Scheme
* Progression - opportunities and training through a wide range of high quality learning
* Health and Wellbeing - offer including Employee Assistance Programme
* Cycle to Work and Travel Pass Schemes
* Drive Time – a salary sacrifice car lease scheme
* Family friendly policies with enhanced leave
* Discounted Gym Memberships
* Employee Volunteering Scheme
* Medicash
* * Next steps:
**** Closing date:
** midnight on Tuesday 13th January 2026  
** Shortlisting date:
** Tuesday 20th January 2026
** Interview date:
** 9th - 13th February 2026
** Interview type:
** face-to-face

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact Ra our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at  we advertise on Jobs Go Public, and other websites, your application process…