Refugee and Migration Resettlement Officer

# Refugee and Migration Resettlement Officer## Job Introduction
*
* Job title:

** Refugee and Migration Resettlement Officer Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
*
* The role:

*** An exciting opportunity has arisen to join our refugee resettlement service. We are expanding our team to directly deliver support for our residents who arrive on refugee resettlement programmes
* The role is based within the Council’s Refugee & Migration team (Our Liverpool). As a Resettlement Officer, you will be at the forefront of making sure Liverpool is a welcoming city for all our residents and that the Council is a welcoming organisation
* We are excited to create this new role to ensure that residents who arrive on refugee resettlement programmes are given the best support to rebuild their lives, settle, and thrive within the city
* Liverpool has a long history of migration from the Chinese, African and Caribbean communities through to modern migration from Ukraine or Afghanistan; the city is a wonderful place to live and work because of the communities who have made it their home
* We are looking for experienced, enthusiastic, and motivated individuals to join us to plan and prepare for refugee arrivals, and to provide direct casework to new arrivals to support their successful on-going resettlement into the city
* The role is a varied one where you will provide advice, support, signposting, and coaching to families and work in partnership with services to advocate on their behalf
* You will have the opportunity to have a hybrid working week (home and office) and will travel across the city to home visits and appointments, alongside the residents you will be supporting
* Please download the

Job Description and Person Specification (at the bottom of this page) to learn more about the role. Please note that you must meet all
** essential criteria
** in the Person Specification in order to be shortlisted
** Information sessions:
** If you are interested in this opportunity and want to find out more about Liverpool City Council's Resettlement Service, please attend one of our information webinars:23 December 2025 (17:15 to 18:00). Register here:5 January 2026 (17:15 to 18:00). Register here:
** Our offer to you:
*** At least 29 days holiday, plus bank holidays, rising to 33 after 5 years’ service (pro rata if part time) - option to purchase further days
* Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
* Part of the Local Government Pension Scheme – option to join the AVC Scheme
* Progression - opportunities and training through a wide range of high quality learning
* Health and Wellbeing - offer including Employee Assistance Programme
* Cycle to Work and Travel Pass Schemes
* Drive Time – a salary sacrifice car lease scheme
* Family friendly policies with enhanced leave
* Discounted Gym Memberships
* Employee Volunteering Scheme
* Medicash
* * Next steps:
**** Closing date:
** midnight on Monday 12 January 2026  
** Shortlisting date:
** W/C 12 January 2026  
** Interview date:
** Tuesday 27 or Wednesday 28 January 2026  
** Interview type:
** face-to-face,…