Customs Coordinator

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Liverpool, GB

Our Liverpool based Customs operation is looking for a proactive and customer‑centric Customs Coordinator to join our team. In this role, you will support both import and export activities, ensuring smooth and accurate customs clearances.

Reporting into the Customs Manager, you will play a key role within a diverse and supportive team, ensuring all customs clearances for goods entering and leaving the UK are completed accurately and on time. Using systems such as Cargowise, Destin8 and CNS you will manage inventory links and prepare precise documentation, maintaining exceptional attention to detail to avoid delays or errors.

You will manage and resolve customs queries, including post‑clearance actions, while monitoring pending clearances. This position involves regular communication with customers, requiring you to build strong, long‑lasting relationships and provide guidance at every stage of the process. Your professionalism and proactive support will help deliver a seamless and efficient customs experience for our clients.

Our ideal candidate will have proven experience in customs clearance or import operations. Strong written and verbal communication skills are essential, as is the ability to build effective relationships with customers. You will be confident using IT systems, particularly Microsoft Office, and experience with Cargowise would be a valuable advantage. We are looking for someone with natural problem‑solving abilities and excellent attention to detail.

You will be a supportive team player who contributes positively to the wider operation.

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money‑off vouchers for a diverse range of retail, travel and hospitality brands.

We are committed to compensating you for your hard work and commitment, and we offer a supportive environment for career advancement.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

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