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Enterprise IT Service Desk Analyst; Hybrid

Job in Livingston, West Lothian, EH54, Scotland, UK
Listing for: Schuh Limited
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Position: Enterprise IT Service Desk Analyst (Hybrid)
A leading footwear retailer in Livingston is seeking a proactive Service Desk Analyst to join their Enterprise Service Desk. You will provide essential 1st and 2nd line support, manage IT incidents, and ensure service requests are handled effectively. Ideal candidates will have IT support experience, excellent communication skills, and a commitment to customer service. The role includes both hardware and software troubleshooting and the chance to contribute to IT service improvements within a dynamic team environment.
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